Help
Help and FAQs
The Help page provides answers for your most common questions. Use the sections below to find guidance on audio playback, accessibility features, settings, and support.
How do I play an audiobook?
Open Browse from the menu and search for an audiobook you would like to listen to. Add the book to My Library, then return to the menu and open My Library. Choose the book from My Library and it will start playing.
How can the player help me with accessing audio content?
Depending on how you would like to use the app and listen to audiobooks, Second Sight offers several accessibility features to help. Pages use a consistent five-row layout throughout the app. You can also choose high-contrast light and dark colour themes, adjust text sizes, and hear spoken descriptions for each of these rows.
How do I adjust the text size or voice speed?
Go to Settings from the menu and select Text size. If you would like a fixed size, set it using the plus and minus buttons. If you select Maximum, the text increases to the largest size that still fits within the row.
Is my information stored securely?
Yes. Your data is encrypted and stored securely on your device. For cloud backup, the app follows strong encryption and security policies.
What should I do if the app stops responding?
Try closing the app completely and reopening it. If the issue persists, check for updates or contact support from the Help page.
What is the current app version?
The app displays its current version in the About screen. If you need help finding it, open the app and look for "Version" or "About" in the menu.
How can I report a bug or suggest a feature?
You can report bugs, suggest improvements, or share feedback directly with the development team by emailing support.